Frequently Asked Questions (FAQ)

What services does Forward Technologies offer?

We offer comprehensive IT support and network services tailored to businesses, including:

  • Tech support and troubleshooting (remote support or onsite visits, equipment diagnostics, repairs, upgrades, and custom workstation builds).
  • Backup, recovery, and security solutions (onsite and offsite backup, email archiving, data recovery, antivirus).
  • Management and maintenance of Microsoft environments (Windows workstations and servers, Microsoft 365, permissions & policy management, virtualization).
  • Networking services (router/firewall setup, ethernet wiring, switch configuration, NAS storage, network-printer setup, and more).
  • We also include Computer Repair and Upgrade Services

Do you provide both onsite and remote support?

Yes — we offer both remote support for quicker resolution and onsite/in-person consultations depending on your needs.

Which backup and security solutions do you support?

We support robust backup and recovery solutions, including file-level and full-system backups, email archiving, and disaster-recovery services. We also offer security services like antivirus protection, secure network configuration, and data-protection strategies.

Can you help with Microsoft 365 / Windows servers / virtual machines?

Absolutely. We handle installation, setup, maintenance, policy & permission management, and virtualization for Windows, Windows Servers, and Microsoft 365 environments.

I need networking for my office — do you handle wiring and hardware setup?

Yes. We provide full networking services, including router/firewall configuration, Ethernet installation and retrofitting, switch setup, NAS deployment, network-printer installations, and general network infrastructure support.

How can I contact you for a quote or support?

You can reach us at:

  • Address: 409 E 57th St., Odessa, TX 79762
  • Phone: (432) 306-1124
  • Email: info@forwardtechnologytx.com

Why choose Forward Technologies over other IT companies?

  • We offer end-to-end services — from hardware & networking to software, backup, security, and ongoing support.
  • Flexible support model: remote support for quick fixes or onsite visits for in-depth issues.
  • Customized solutions: we work with you to assess your needs and tailor services accordingly.

Reliable support that aims to reduce downtime and keep your business infrastructure secure and up-to-date.